Systems Engineer - LINUX SYSTEM ENGINEER - Deployment Engineer Windows and Linux Systems
Altamonte Longwood Maitland, FL
Essential Job Responsibilities: Linux Platform and Applications support with experience troubleshooting of production applications within lower and upper multi-tier environments Support of production applications on a rotating basis, and participate in resolution of escalated incident calls Create application monitoring plan and recommend performance and infrastructure capacity improvements Point of escalation accountable for customer support to diagnose and resolve customer impacting issues Review turnover artifacts to ensure completion prior to executing production installs Participate in assigned projects representing the support organization, communicate status, issues and delivery risks Works with Change Management/ Release Managers on the evaluation of change events and in planning items for production deployment - helps team prepare for code installations working with development and Quality Control to monitor and validate successful implementation or fallback. Perform trending and analysis of problems; anticipate problems and develop risk mitigation plans for continuous improvement Ensures monitoring alerts and system events are assessed, prioritized, and worked aggressively Maintain and/or create technical support documentation
Required Qualifications: Education: Bachelor' s degree in Computer Science/Information Systems, or high school diploma with equivalent experience LINUX Systems experience
Job Related Experience 3+ years of IT experience in a technical production support role or equivalent with background in LINUX and Windows development or operations support Strong technical experience with Unix/Linux Knowledge of multi-tier architecture and infrastructure configurations Familiarity with common networking practices Analytical problem solving skills to solve complex problems and independent judgement to identify problems and recommend solutions - Should also have basic Electronics background with exposure to SQL and Windows Systems as well as Linix Systems.