Software Testing Manager - Banking
The QA Testing Manager for the lending support provides leadership and vision to a team of QA Testing Analysts and Automation Developer Analysts to help ensure the quality, performance and excellence of the solutions provided to our business partners.
The individual in this role will lead a team of QA Testing Analyst and Automation Development Analyst professionals who own the development and execution of formal test plans using manual and automated testing processes to ensure the delivery of quality software applications.
o Wholly accountable for overseeing the test planning, writing of test cases and scripts, test case automation and test execution activities of a team of QA Testing Analysts and Automation Development Analysts with varying levels of experience
o Works within their team and across other testing teams to ensure testing strategies are aligned and provide full coverage to the project’ s requirements
o Manages and provides direction and the assignment of individual responsibilities to a group of QA Testing Analysts and Automation Development Analysts
o Coaches and ensures direct reports are capable of analyzing requirements and design deliverables for understanding and quality
o Coaches and ensures direct reports are capable of creating and executing quality test strategies, test cases and scripts, automating test scripts and performing effective defect management and reporting
o Regularly attends Scope Review to understand cross impacts to their area from both a process and resource perspective
o Identifies needs, allocates appropriate resources and continually monitors their progress to ensure projects are delivered on time and with the utmost quality
o Actively pursues issue resolution and communicates project issues to operational management
o Tailors and sets employee goals and objectives that are in alignment with overarching IT goals but also drive employee and team development
o Regularly monitors employee performance against their goals and objectives and provides regular feedback regarding progress
o Possesses the capability to initiate critical conversations regarding employee performance when issues arise