Senior BA

Lake Mary, FL

Posted: 12/06/2018 Job Number: 12029936
Business Analyst is responsible for supporting the deployment and ongoing support for the ERP system. The person in this position is responsible for analyzing complex D365 problems, resolving user issues, defining business requirements, designing system solutions, testing and implementing solutions.

Essential Duties And Responsibilities

Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.
  • Responsible for configuring and customizing Microsoft Dynamics ERP to achieve the recommended business requirements.
  • Responsible for conducting acceptance testing and training employees to successfully use and maintain Microsoft Dynamics ERP.
  • Formulate and create functional specification documentation in close collaboration with Business Process Owners, Application Owners and other D365 Team members
  • Create and modify business-facing documentation (e.G. User manuals, solution briefs, functional summaries).
  • Supports End-to-End testing, system integration testing and UAT, defining testing requirements together with the QA & Testing Team members
  • Assist the IT Department to resolves problems as needed to ensure that employees receive prompt, efficient service in accordance with company policies. Any system down-time addressed with the appropriate sense of urgency and documented root causes analysis, presented to Sr. Management and process improvements implemented to minimize future interruptions
  • Maintain awareness of new technology and assess its value to the organization presently or in support of future directions. Recommend contingency plans that control risk factors in applicable information systems.
  • Provide phone/in-person support to employees with technical issues or questions.
  • Other duties as assigned
Essential Qualifications
  • Dynamics 365 F&O (Finance, Warehouse Mgmt., Material Mgmt., Procurement/Planning)
  • MS Dynamics 365 experience is preferred or 3+ years as a Dynamics AX experience
  • Functional experience with ERP implementations
  • Possess a mixture of functional and technical expertise.
  • Experience with ERP implementations
  • Preferred experience with ISV - ExtenData (Mobile Technology), Avalara (Sales Tax), DataMasons (EDI), Payfabric (Credit Card)
  • O365 (Email, SharePoint, Teams)
  • ITIL (Issue Mgmt., Problem Mgmt., Change Mgmt.)
  • Ability to establish priorities and work independently
  • Excellent oral and written communication skills
  • Ability to learn, demonstrate and apply knowledge of the business over to solutions and processes
Desired Qualifications
  • Certifications: Dynamics 365 F&O, AX, SQL, Power BI, SSRS, SharePoint

Cheryl Savage

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