Orlando Inside Sales Manager
" Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.
" Monitors staff performance, works with employees to implement goals and document progress, approves incentive compensation calculations and works with Human Resources on employee related issues.
" Responsible for activities involved in selling products and/or services, developing new accounts and/or expanding existing accounts.
" Directs resources in a cost-effective, innovative manner including assisting sales executives in effective use of resources and tools.
" Participates in establishing financial goals, objectives and measurements to meet growth targets.
" Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
" Identifies critical market segments through market research and competitor analyses and recommends sales strategies for improvement.
" Implements and executes sales policies and practices.
" Oversees trade show participation and participates in planning of sales meetings.
" Prepares sales production reports for senior management.
" Participates in building, packaging and price setting with members of management to meet market needs.
" Monitors client survey results to ensure positive client relationships and satisfaction and responds to any negative criticism.
" Ensures development and maintenance of long-term relationships with client base.
" Instills a belief in the company's vision, mission and goals and works to establish company as an industry expert and leader.
" Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.
" May assist sales executives in attaining revenue goals including the development of tactical and strategic plans to create and close product/service opportunities.
" Other related duties assigned as needed.
Bachelor's degree or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
" Requires strong management, organizational, team building, coaching and mentoring skills
" Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
" In-depth knowledge of company products and services
" General knowledge of financial and/or payment solutions technology including systems, applications and banking practices
" Requires expert negotiation and communication skills, both written and verbal
" Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
" Ability to communicate effectively with all levels of management in an organized, professional manner
" Skill in productivity, planning and workload management
" Requires solid decision-making and problem solving skills
" Analytical skills are required to determine client business needs and requirements
" Ability to remain calm under various levels of pressure
" Ability to show established track record of involvement in industry trade groups preferred
" Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
" Ability to identify, address and resolve employee related issues