INSIDE SALES ADMINISTRATOR - SALES SUPPORT

Lake Mary, FL

Posted: 10/30/2018 Job Number: 11908820
INSIDE SALES ADMINISTRATOR - SALES SUPPORT: Serve as a liaison between sales and accounting, production and customer service; investigate and follow-up with parties in both departments regarding order status. Make process improvement recommendations to positively affect the processing of sales orders.
  • Receive and review all documentation pertinent to any order submitted by the sales team (electronic, hard copy, etc.). Ensure all documentation meets financial audit approval guidelines before submitting to Accounting for review.
  • Follow up with members of the sales team in order to resolve questions regarding orders. Make recommendations for improving the sales process, approach and systems.
  • Process returns (Requests for Credit), exchanges and no cost orders for the sales team. Verify order information, generate appropriate documentation, submit for approval and enter into database systems for processing.
  • Assist the sales team with processing vendor information forms per customer requests. This includes but not limited to collecting the information from other departments, completing forms and returning them to the customer.
  • Process SFDC requests from the sales team in order to consolidate and cleanse records within the database system.
  • Monitor email accounts as assigned to ensure proper follow-up on order information or other customer requests.
  • Maintain departmental procedures manual and other documentation as assigned.
  • Serve as backup for other sales administrative functions as assigned.
  • Assist with backing up reception when needed.
Position Requirements and Preferences:
  • Associates degree or equivalent level experience preferred
  • 3-5 years' experience in an administrative role
  • Bilingual: English/Spanish preferred
  • Experience with MS Office Suite required
  • Salesforce.Com experience preferred
  • SAP experience preferred
Other duties may include, but are not limited to:
  • Perform or assist with any departmental operations, as required or directed to maintain work flow and meet production schedules and requirements.
  • Maintain safe work areas and comply with safety procedures and equipment operating rules.
  • Attend and participate in a variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, requirements and policies.
  • Recommend and make revisions to control documentation such as production checklists, operating procedures and policy manuals. Make and distribute authorized modifications as required.
  • Maintain work area in a clean and orderly condition.
  • Perform other related duties as assigned.

Cheryl Savage

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.